Terms and Conditions

Last updated: January 20, 2025

Please review these Terms and Conditions ("Terms") thoroughly before accessing or using the www.loadconnex.com website or mobile applications (the "Service") operated by Load Connex LLC and Load Connex Inc. (together referred to as "Load Connex," "we," "our," or "us").

By using or accessing the Service, you acknowledge that you have read, understood, and agreed to these Terms. If you disagree with any part of these Terms, you are prohibited from using the Service.

Arbitration Notice

WeUnless stated otherwise, disputes arising under these Terms must be resolved through binding arbitration. By accepting these Terms, you and Load Connex waive your rights to a jury trial or participation in class actions. Your claims will be settled by a neutral arbitrator rather than a judge or jury.

Eligibility

Access to and use of the Service are contingent upon your agreement to these Terms. These Terms apply to all individuals who visit, use, or otherwise interact with the Service.

Pricing

Load Connex retains the right to impose fees for accessing the Service or specific features. Promotional offers, which may include varying features or pricing, can be provided at our discretion and may not apply to all users.

Purchases

When making a purchase through the Service, you agree to provide accurate and complete payment details. We may use third-party services for payment processing, and by providing your payment details, you authorize us to share your information with these third parties as outlined in our Privacy Policy. We reserve the right to cancel or reject orders for reasons such as errors, fraud, or unauthorized activity.

Ownership and Proprietary Rights

The Service, including all content and functionality, is the property of Load Connex or its licensors and is protected under intellectual property laws. Usage of the Service is permitted only as expressly outlined in these Terms.

Third-Party Services and Links

The Service may feature tools or links to third-party websites or services. Load Connex is not responsible for the practices or content of these third parties. Your use of such services is subject to their own terms and conditions.

Limited License Grant to Load Connex

By submitting content through the Service, you grant Load Connex a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content as needed to operate the Service.

Communications

  • Text Messaging: By providing your phone number, you consent to receive text messages from Load Connex for operational and promotional purposes. To stop receiving promotional messages, text "STOP" or contact info@loadconnex.com. Standard carrier fees may apply.
  • Push Notifications: If you install our app, you agree to receive push notifications. Notifications can be disabled in your device settings.
  • Email: We may send you emails about our products and services. To unsubscribe from promotional emails, follow the instructions provided in those emails.

Availability and Accuracy

While Load Connex strives to ensure the Service's information is accurate and current, we do not guarantee its completeness or accuracy. We reserve the right to amend errors or update information without prior notice.

Accounts

By creating an account, you confirm that you are at least 18 years old and that all information provided is accurate. You are responsible for safeguarding your account credentials and all activities occurring under your account. Notify us immediately if unauthorized access occurs.

Termination

We may suspend or terminate your account or access to the Service at our discretion, particularly if these Terms are breached. Provisions that are meant to survive termination, such as ownership and liability limitations, will remain enforceable.

Indemnification

You agree to indemnify and hold harmless Load Connex and its affiliates from any claims, damages, or expenses resulting from your use of the Service or your violation of these Terms.

Limitation of Liability

Load Connex is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our liability is limited to the fullest extent allowed by law.

Dispute Resolution and Arbitration

  • Binding Arbitration: All disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA).
  • Exceptions: Individual claims may be brought in small claims court, and intellectual property disputes may seek injunctive relief.
  • Opt-Out: You may opt out of arbitration within 30 days of accepting these Terms by sending written notice to our legal department.
  • Class Action Waiver: All claims must be brought individually and not as part of a class action.

Governing Law

These Terms are governed by the laws of the State of California, excluding conflict of law principles. Disputes not subject to arbitration will be resolved in the courts of Santa Clara County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes are made constitutes your acceptance of the updated Terms.

For inquiries, contact us at: Load Connex, Inc. 2940 N Hollywood Way, Burbank, CA 91505 Email: info@loadconnex.com